Our Services
Plumbing
Our process
Comfort is one of the necessities of life… Know what to expect from us any time you Call. A lot of companies “talk” service, but we put it in writing.
Most calls are from customers or referrals (which we love!) and ads. From your call, we get a description of your problem or need. Then Doug Heath or a well-trained technician would be scheduled and dispatched with the parts and tools for a quick solution!
Once we arrive, we may ask you questions to help us pinpoint the problem. Just like your doctor, we may ask you to describe your system’s “ailment”.
Service calls, tune-ups and maintenance are generally a set fee. For repairs, after we determine the problem you would be given the repair cost before we start the work. You either approve or decline. (Of course, if you decline, charges to determine the problem may apply.)
Replacement or new systems are also figured using industry pricing guidelines.
Bottom Line: Unlike some others, you won’t “guess” what your comfort will cost with us!
Don’t get us wrong… we want to hear from you! But if we can save you from an unnecessary repair call (and the fee that goes with it) that’s good for us both.
What we expect from you is communication! Whether you like our work or not, let us know. We’d love to deliver satisfaction to your friends and neighbors, so spread the word! Our goal is your goal: To perform the right diagnosis and procedure to get your system running again!